At OZHUKKUNETTIL Eyewear, we strive to deliver your eyewear safely and promptly. Please review our shipping policy to understand how we handle orders and deliveries.
📦 Order Processing
- All orders are processed within 1-3 business days after payment confirmation.
- Orders are not shipped or delivered on Sundays or public holidays.
- In case of any delay due to high volume of orders or courier issues, we will notify you via email or phone.
🚚 Shipping Time & Delivery
- Delivery usually takes 3–7 business days depending on your location.
- Remote or rural areas may experience longer delivery times.
- You will receive tracking details via SMS or email once your order is shipped.
🌍 Shipping Coverage
- We currently ship across India.
- For bulk or international orders, please contact us directly at support@ozhukkunettil.com.
💰 Shipping Charges
- Free shipping on all prepaid orders above ₹999.
- For orders below ₹999, a standard shipping fee of ₹50 will be applicable.
- Cash on Delivery (COD) orders may attract an additional handling fee of ₹30.
📦 Damaged or Delayed Shipments
If your order is delayed, lost, or arrives damaged:
- Contact us within 24 hours of delivery with your order ID and product photos.
- We will investigate and resolve the issue with either a replacement or refund as applicable.
📬 Address Accuracy
Please ensure that all shipping details are accurate while placing the order. We are not responsible for delays or non-delivery due to incorrect or incomplete address information.
For any queries or assistance, feel free to reach out to us at
📧 support@ozhukkunettil.com
📞 +91-97444-44682
